Privacy Policy

This Privacy Policy describes how 21bit collects, uses, and shares your personal information when you visit or use our services in Canada. We are committed to protecting your privacy and ensuring your data is handled securely.

Data Categories We Collect

We collect several types of information to provide and improve our services:

Identity and Contact Data: Name, date of birth, and email address.

Usage Data: Information about how you use our website and games.

Device Data: IP address, browser type, and operating system.

Transaction Data: Details about payments to and from you and other details of services you have purchased from us.

Legal Bases for Processing

We process your data based on several legal grounds: the necessity to perform a contract with you, our legitimate business interests, compliance with legal obligations, and your explicit consent where required.

How We Use Your Data

Your information is used to manage your account, provide customer support, detect and prevent fraud, and send you updates regarding our services. We use technical data to analyze platform performance and ensure the security of our Canadian infrastructure.

Data Retention and Security

We retain your personal information only for as long as is necessary for the purposes set out in this policy. We implement reasonable physical, technical, and administrative security measures designed to safeguard your information from unauthorized access or disclosure. However, no internet transmission is ever 100% secure.

Your Rights

As a user in Canada, you may have rights to access the personal data we hold about you, request corrections, or ask for the deletion of your data under certain conditions. You may also object to the processing of your data for marketing purposes.

Contact Information

If you have questions about this policy or your data rights, please contact us at:

Email: [email protected]

Address: 150 King St W, Toronto, ON M5H 1J9, Canada

Phone: +1 (416) 555-0129